I.T. Support
IT SERVICES AND SUPPORT SPECIALISTS
Your Trusted Partner for Comprehensive Business IT Support Services.
Based right here in Melbourne, our dedicated team of IT professionals is ready to provide remote and on-site IT support, helping businesses across the country navigate the ever-evolving world of technology with confidence and ease. With a deep understanding of the industry and an unwavering commitment to excellence, we take a holistic approach to managing IT infrastructure, ensuring smooth operations and optimal security. Reach out to an Australia Wide IT support technician today and see how we can help your business thrive.
Why Choose Us as Your IT Support Company?
Our team of highly skilled and qualified professionals are passionate about delivering effective, efficient, and affordable IT solutions for our clients. Leaders in the industry and with a lightning- fast response time, our IT support technicians can handle a wide range of complex issues and are committed to providing prompt support when you need it most.
From troubleshooting hardware and software problems to data backup, recovery, and system performance optimisation, our Melbourne-based experts have the capability to tackle any IT challenge with ease, ensuring your systems can continue to run seamlessly.
We understand that technology is crucial for businesses of all sizes. That’s why we also provide specialised small business IT support in Melbourne, allowing even the smallest enterprises to benefit from our expertise. Our tailored solutions cater to the specific needs of small businesses, ensuring your technology infrastructure is reliable, secure, and helps you achieve your business goals.
We Offer a Broad Range of Services:
Managed Services:
Managed IT Services: Our comprehensive managed IT services are designed to proactively monitor and maintain your business technology infrastructure. We identify and resolve potential issues before they disrupt your operations, ensuring maximum uptime and productivity.
Network & Help Desk Support: Our Australian-based team is available 24/7 to provide prompt and expert technical support for your business network. We troubleshoot and resolve network issues, manage user access, and ensure smooth operation of your IT systems.
Security Solutions:
Cybersecurity: With the ever-increasing threat landscape, we offer robust cybersecurity solutions to safeguard your business from cyberattacks. We assess your security posture, identify vulnerabilities, and implement industry-leading security measures to protect your data and systems.
Data Backup and Recovery: Data loss can be catastrophic. Our secure data backup and recovery solutions ensure your critical business information is protected. We implement automated backups and efficient recovery processes to minimise downtime and get your business back up and running quickly in the event of an incident.
Malware Protection: We provide advanced malware protection solutions to safeguard your business from viruses, ransomware, and other malicious software threats. Our proactive monitoring and threat detection systems keep your business data and devices secure.
Additional Services:
IT Consulting: Our IT consulting services provide expert guidance tailored to your unique business needs. We help you develop a strategic IT roadmap, optimise your IT processes, and make informed technology decisions to achieve your business goals.
Setup and Support: We offer comprehensive IT setup and support services to ensure your business technology infrastructure is designed, implemented, and maintained for optimal performance and security. This includes network setup, hardware and software installation, ongoing maintenance, and user support.
Repairs and Troubleshooting: Our experienced technicians are available to diagnose and resolve a wide range of IT issues quickly and efficiently, minimising downtime for your business. We handle issues like system crashes, virus removal, hardware upgrades, software troubleshooting, and more.
Microsoft 365 & Cloud Solutions: We can help you implement and manage Microsoft 365 applications and services like Office 365, Exchange Online, SharePoint, Teams, and Active Directory Entra ID. This empowers your business with enhanced collaboration, productivity, and security benefits.
Email Hosting: We offer reliable and scalable email hosting solutions to meet the needs of your business, from startups to large enterprises. Our email hosting plans include features like anti-spam and anti-malware filtering, data synchronisation, and robust security measures.
Domain Name Management: We can manage your domain name registration, renewal, and DNS settings to ensure your online presence remains consistent and secure.
We Are Your Reliable IT Support Provider
With our tailored solutions, personalised approach, and commitment to exceptional customer service, you can expect us to go above and beyond to meet the unique needs of your business.
We understand that each business is different. That’s why we take the time to understand the goals, challenges, and budget constraints of your organisation, and provide customised IT support services; giving you the freedom to focus on driving your business forward with confidence.
If You Want Best IT Support, Outsource to Australia Wide IT Today
We are your partner in IT. We’re here to handle all your IT support, security, maintenance, and monitoring requirements so you don’t have to. Don’t let technology challenges hold your business back – Call us on 1300 350 509 or get in touch with us online now.
Our Services
Managed IT Support
Our fixed price Managed IT Support Programs will increase your businesses competitiveness and efficiency with our I.T. Professionals on call for you 24/7.
Same Day On-Site Support
Class leading response times ensure your that when things do go wrong we’ll be there in a hurry so you can get on with doing what your business does best.
Security and Data Protection
Custom designed security and data backup systems protect your business from emerging threats and gives you peace of mind.
Hardware and Software
We supply, install and maintain hardware and software from all major vendors including Hewlett-Packard, Microsoft, IBM, Intel and Dell all with our 30 day reconfiguration guarantee.
Testimonials
Attentive and thorough, Australia Wide I.T. get onto any of our I.T. problems quickly – with prompt, friendly and efficient service. Whenever we need to upgrade, we know we can trust their knowledge in supplying flawless new equipment that always works both physically, and to suit our needs.
Alison
Your work last week was amazing. You couldn’t have been more supportive or expert in your conduct. I am very grateful and am amazed at your generous invoicing of last week’s work. I can only repay you by recommending you to as many people as possible.
Thank you. It is refreshing to know that when a problem occurs, you are always there – with great service.
Keran
Our previous I.T. Service Provider was distant, hard to contact and not customer focused. With Australia Wide I.T. we now have great service with a human touch. Our calls are answered promptly and the team is always ready to help in any way.
The maintenance program put in place by AWIT offers us peace of mind that our entire system is correctly and closely monitored.
Monica
Very much appreciate your very quick response today. It was pay day today and I was a bit worried (that we wouldn’t be able to process the pays) but because of you all is well, so a big thanks.
Dale
The team at AWIT deliver nothing but breathtaking service!!!!
Brett
A very big thank you from me to all of the guys there….You make things so easy for us and are always available to help.
A massive shout out to the Nash though for fixing our printer – you nailed it Nash and not only changed MY life, but also helped to save some trees in the Amazon Forest!
Thanks to you all.
Jo
They’ve gotten to know our business so well and they’re truly interested in helping us. It’s like having our own I.T. Department in-house. Australia Wide I.T. takes a personal interest in our team, our business and where we’re going. They’re like family.
Other I.T. companies just didn’t seem to have the same depth of knowledge as these guys. Rather than blame the user (us) they go the extra mile, locate the problem and fix it – Every time!
Coral
We would recommend you to anyone, anytime.
Thank you all so very, very much for all your support. Not to mention bringing back my files to my Company. I cannot thank you guys enough.
Thanks again.
Leigh
My business has grown from 3 stores to 5 stores over the last 3 years; one of the unfortunate consequences of this has been the fact that our old server and network could not cope with the growth. After much deliberation we chose Australia Wide I.T. to not only arrange the supply and installation of our new network, but to also provide long term support. We have been very pleased with our decision and would happily recommend them.
Bruce
Thanks for all your help today. Your patience & tenacity for solving the problem is greatly appreciated.
Jacinta