Services
When it comes to comprehensive IT support, security, maintenance, and monitoring services, Australia Wide I.T. stands out as the ideal choice for your business. With our extensive expertise and commitment to excellence, we provide a holistic approach to managing your IT infrastructure, ensuring smooth operations and optimal security.
Our dedicated team of IT professionals is equipped with the knowledge and experience to handle a wide range of IT needs. From proactive maintenance and regular monitoring to timely troubleshooting and support, we are here to keep your systems running seamlessly. Whether you need assistance with hardware and software updates, network optimisation, or data backup solutions, we have you covered.
At Australia Wide I.T., we understand the importance of robust security measures to safeguard your sensitive information. We employ industry-leading security protocols and cutting-edge technologies to protect your data from cyber threats, ensuring peace of mind for your business.
With our tailored solutions, personalised approach, and commitment to exceptional customer service, we go above and beyond to meet the unique needs of your business. Trust Australia Wide I.T. as your reliable partner to handle all your IT support, security, maintenance, and monitoring requirements, allowing you to focus on driving your business forward with confidence.
Microsoft 365
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I.T. Support
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Hardware and Software
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Our Guarantee
If you are looking for the best Melbourne IT Support Services. Get in Touch with Us Today and get the adavantage of all Our Guarantee services. Try our 14 days free trial services and test yourself!
If we can't fix it, we'll pay you!
This is not a gimmick or a false promise, it is a demonstration of our commitment to our customers.
If we are unable to offer a solution to your computer problem not only will our fee be waived but we will pay you $500. In some cases the solution might be to replace hardware or software, if we offer a solution and you elect not to proceed you acknowledge that we have fulfilled our promise to you under this guarantee. This guarantee does not apply to data recovery.
Not only do we offer what we think is Our guarantee services are the best in the I.T. industry we also offer two more guarantees, not because we have to, but because we want to.
Quality Guarantee
The Australia Wide IT team prides itself on its high level of professionalism and integrity in every aspect of our business and our guarantee of all workmanship.
Repairs will be conducted immediately free-of-charge if any faults or defects are detected in our work within 30 days of the work being performed.
In the rare event we are unable to find a solution to your computer problem NOT ONLY will our fee be waived but we will pay you $500.
30 day configuration warranty
If any hardware sold, configured and installed by Australia Wide I.T. should fail with 30 days we will reconfigure the equipment free-of-charge.
The following conditions apply for eligibility:
- The goods must have been originally supplied and installed by AWIT
- The fault must be reported to AWIT within 30 days of installation.
- The goods must fall within the normal manufacturers warranty period.
- In the case of computer systems including desktops, laptops and servers the customer must have a full, valid backup for the affected system otherwise AWIT will restore the system to original factory defaults only.
Testimonials
My business has grown from 3 stores to 5 stores over the last 3 years; one of the unfortunate consequences of this has been the fact that our old server and network could not cope with the growth. After much deliberation we chose Australia Wide I.T. to not only arrange the supply and installation of our new network, but to also provide long term support. We have been very pleased with our decision and would happily recommend them.
Bruce
We would recommend you to anyone, anytime.
Thank you all so very, very much for all your support. Not to mention bringing back my files to my Company. I cannot thank you guys enough.
Thanks again.
Leigh
Thanks for all your help today. Your patience & tenacity for solving the problem is greatly appreciated.
Jacinta
They’ve gotten to know our business so well and they’re truly interested in helping us. It’s like having our own I.T. Department in-house. Australia Wide I.T. takes a personal interest in our team, our business and where we’re going. They’re like family.
Other I.T. companies just didn’t seem to have the same depth of knowledge as these guys. Rather than blame the user (us) they go the extra mile, locate the problem and fix it – Every time!
Coral
The team at AWIT deliver nothing but breathtaking service!!!!
Brett
Your work last week was amazing. You couldn’t have been more supportive or expert in your conduct. I am very grateful and am amazed at your generous invoicing of last week’s work. I can only repay you by recommending you to as many people as possible.
Thank you. It is refreshing to know that when a problem occurs, you are always there – with great service.
Keran
Very much appreciate your very quick response today. It was pay day today and I was a bit worried (that we wouldn’t be able to process the pays) but because of you all is well, so a big thanks.
Dale
A very big thank you from me to all of the guys there….You make things so easy for us and are always available to help.
A massive shout out to the Nash though for fixing our printer – you nailed it Nash and not only changed MY life, but also helped to save some trees in the Amazon Forest!
Thanks to you all.
Jo
Our previous I.T. Service Provider was distant, hard to contact and not customer focused. With Australia Wide I.T. we now have great service with a human touch. Our calls are answered promptly and the team is always ready to help in any way.
The maintenance program put in place by AWIT offers us peace of mind that our entire system is correctly and closely monitored.
Monica
Attentive and thorough, Australia Wide I.T. get onto any of our I.T. problems quickly – with prompt, friendly and efficient service. Whenever we need to upgrade, we know we can trust their knowledge in supplying flawless new equipment that always works both physically, and to suit our needs.
Alison