We think we are the best I.T. service provider in Melbourne but you don’t have to take our word for it – here’s what some of our customers have to say.
Adam and his Australia Wide I.T. Team are highly knowledgeable, quick to respond, and focused on the particular and unique needs of their clients. For us, they have taken the time to get to know our business thoroughly via an in-depth analysis, and hone in on the specific requirements of our Real Estate business, and the complexities of our industry in particular. Their outstanding service levels have resulted in our being able to feel assured that we are well taken care of, and that if we have an IT issue, they will resolve it (even if that means they need to work through odd hours to ensure we remain operational). In turn, we always feel secure that our precious data is being protected in the process. Australia Wide I.T. is extremely reliable. They know what we need from our hardware and software systems, and have demonstrated countless times that they are always mindful of keeping within our budget, whilst optimising our performance levels. Their forward thinking and service-driven professionalism is something that we are very grateful to be able to call upon, 24/7, whether it’s in times of an unexpected issue, or in the process of pre-planning for ongoing growth and dependable IT functionality.
Australia Wide I.T. delivers the kind of highly-responsive, excellent service we need, with superb clarity of communication – without the jargon. They truly listened to what we wanted and offered us cost-effective, sensible and tailored solutions to suit the style and size of our business, our needs and our number of staff – at a critical time when our off-site server crashed. They’re extremely fast and knowledgeable and, when called upon, they always ensure that our precious productivity time is never lost.
Thanks for all your help today. Your patience & tenacity for solving the problem is greatly appreciated.
A very big thank you from me to all of the guys there….You make things so easy for us and are always available to help.
A massive shout out to the Nash though for fixing our printer – you nailed it Nash and not only changed MY life, but also helped to save some trees in the Amazon Forest!
Thanks to you all.
Australia Wide I.T. are simply excellent! They go beyond our expectations consistently, and have helped our company to forward plan to avoid the I.T. pitfalls that could potentially occur by working closely with us, and by ensuring we are educated enough to know when to call for help – before a major issue arises. They’re friendly and easy to get along with – and always there when we need them. With our limited I.T knowledge they also have the capacity to ‘come down to our level’. We are very impressed with their level of service and highly recommend them.
They’ve gotten to know our business so well and they’re truly interested in helping us. It’s like having our own I.T. Department in-house. Australia Wide I.T. takes a personal interest in our team, our business and where we’re going. They’re like family.
Other I.T. companies just didn’t seem to have the same depth of knowledge as these guys. Rather than blame the user (us) they go the extra mile, locate the problem and fix it – Every time!
A virus across our twenty-seven stores was a critical blow to our business. Australia Wide I.T. were quick to respond, they took charge, found a cost-effective solution, and upgraded our anti-virus software in a truly professional and efficient manner. The process was nice and smooth and we couldn’t have been happier.
One call to Australia Wide I.T. and they fix it all! They provide a full range of services to meet our needs at Storage King. They’re trustworthy, knowledgeable, reliable and efficient.
Attentive and thorough, Australia Wide I.T. get onto any of our I.T. problems quickly – with prompt, friendly and efficient service. Whenever we need to upgrade, we know we can trust their knowledge in supplying flawless new equipment that always works both physically, and to suit our needs.
Within twenty-four hours of our office being extensively flooded and our computers drowned, our hardware was restored to its proper working capacity by their team. Australia Wide I.T. treats their customers as if every one of them is equally important. We don’t just feel like one of the bunch. Their service is outstanding, reliable and of extremely good value.
We’ve trusted in Australia Wide I.T. for a very long time. To us they’re part of our family. Whether it’s servicing our general I.T. issues, or running seminars to help us understand how we can avoid viruses, we can’t fault them.
We first met Australia Wide I.T. when they rescued us from a horrible file server crash caused by lack of maintenance by our previous supplier. Since then, we have had very few computer problems due to regular maintenance and a preventative program to stop problems before they arise. We have now recently replaced the server and they have managed to install this along with all the software without any disruption or downtime to our firm. The team are very prompt, friendly, honest and explain computer jargon in a language that we can understand.
Your work last week was amazing. You couldn’t have been more supportive or expert in your conduct. I am very grateful and am amazed at your generous invoicing of last week’s work. I can only repay you by recommending you to as many people as possible.
Thank you. It is refreshing to know that when a problem occurs, you are always there – with great service.
Very much appreciate your very quick response today. It was pay day today and I was a bit worried (that we wouldn’t be able to process the pays) but because of you all is well, so a big thanks.
The team at AWIT deliver nothing but breathtaking service!!!!
My business has grown from 3 stores to 5 stores over the last 3 years; one of the unfortunate consequences of this has been the fact that our old server and network could not cope with the growth. After much deliberation we chose Australia Wide I.T. to not only arrange the supply and installation of our new network, but to also provide long term support. We have been very pleased with our decision and would happily recommend them.
Our previous I.T. Service Provider was distant, hard to contact and not customer focused. With Australia Wide I.T. we now have great service with a human touch. Our calls are answered promptly and the team is always ready to help in any way.
The maintenance program put in place by AWIT offers us peace of mind that our entire system is correctly and closely monitored.
All good as usual, keep up the professional service.
We would recommend you to anyone, anytime.
Thank you all so very, very much for all your support. Not to mention bringing back my files to my Company. I cannot thank you guys enough.