Support and Maintenance
We tailor packages to ensure that your company is protected at all times, and that your staff can focus on what they do best. We become a part of your business family, and set up processes to help, educate, and guide your team for Support and Maintenance. You can rely on our highly qualified, professional I.T. technicians to be there with 24/7 cover, 365 days of the year. Our tailored corporate I.T. support service packages have proven that our clients always know they’re covered. We’ll design your package especially for you, based on what YOU need.
Whether you access our services between Monday to Friday (9am-5pm) or call us after hours, we won’t let you down. You’ll deal with one of our team – people you already know and trust.
5 compelling reasons why you should source from Australia Wide I.T.
- You will gain an I.T. department, taking the worry and stress out of what is often a complex task
- You will benefit from the provision of a complete I.T. solution tailored for businesses with 10 to 100 employees
- You will benefit from expertise in server installations, support and maintenance. Australia Wide I.T. staff are certified by Microsoft and work with Microsoft servers every day
- You will receive first class service from a certified Microsoft Professional Partner
- You will receive guarantees on all work. Remember: If we can’t fix it, we’ll pay you!
On-site Computer Support
Australia Wide I.T. gives you comprehensive computer support for your business, with same-day service and fast response times. We are a certified Microsoft Professional Partner who can fix your PC, have a technician on site doing PC repair, and get your team productive fast.
Australia Wide I.T. provides a wide range of computer services for your business, all guaranteed.
- Hardware repairs
- Software upgrades
- Anti-virus protection
- General maintenance, and
- Training
We can provide Support and Maintenance for server of your business, tailored networking solutions for your office and mobile communication for your on-the-road sales staff.
Our Services
Managed IT Support
Our fixed price Managed IT Support Melbourne Service Programs will increase your businesses competitiveness and efficiency with our I.T. Professionals on call for you 24/7.
Same Day On-Site Support
Class leading response times ensure your that when things do go wrong we’ll be there in a hurry so you can get on with doing what your business does best.
Security and Data Protection
Custom designed security and data backup systems protect your business from emerging threats and gives you peace of mind.
Hardware and Software
We supply, install and maintain hardware and software from all major vendors including Hewlett-Packard, Microsoft, IBM, Intel and Dell all with our 30 day reconfiguration guarantee.
Testimonials
Our previous I.T. Service Provider was distant, hard to contact and not customer focused. With Australia Wide I.T. we now have great service with a human touch. Our calls are answered promptly and the team is always ready to help in any way.
The maintenance program put in place by AWIT offers us peace of mind that our entire system is correctly and closely monitored.
Monica
Attentive and thorough, Australia Wide I.T. get onto any of our I.T. problems quickly – with prompt, friendly and efficient service. Whenever we need to upgrade, we know we can trust their knowledge in supplying flawless new equipment that always works both physically, and to suit our needs.
Alison
Very much appreciate your very quick response today. It was pay day today and I was a bit worried (that we wouldn’t be able to process the pays) but because of you all is well, so a big thanks.
Dale
Thanks for all your help today. Your patience & tenacity for solving the problem is greatly appreciated.
Jacinta
My business has grown from 3 stores to 5 stores over the last 3 years; one of the unfortunate consequences of this has been the fact that our old server and network could not cope with the growth. After much deliberation we chose Australia Wide I.T. to not only arrange the supply and installation of our new network, but to also provide long term support. We have been very pleased with our decision and would happily recommend them.
Bruce
Your work last week was amazing. You couldn’t have been more supportive or expert in your conduct. I am very grateful and am amazed at your generous invoicing of last week’s work. I can only repay you by recommending you to as many people as possible.
Thank you. It is refreshing to know that when a problem occurs, you are always there – with great service.
Keran
The team at AWIT deliver nothing but breathtaking service!!!!
Brett
All good as usual, keep up the professional service.
Diana
They’ve gotten to know our business so well and they’re truly interested in helping us. It’s like having our own I.T. Department in-house. Australia Wide I.T. takes a personal interest in our team, our business and where we’re going. They’re like family.
Other I.T. companies just didn’t seem to have the same depth of knowledge as these guys. Rather than blame the user (us) they go the extra mile, locate the problem and fix it – Every time!
Coral
A very big thank you from me to all of the guys there….You make things so easy for us and are always available to help.
A massive shout out to the Nash though for fixing our printer – you nailed it Nash and not only changed MY life, but also helped to save some trees in the Amazon Forest!
Thanks to you all.
Jo