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Don't use this form for urgent support requests unless directed to by one of our support engineers.

For urgent support please call our help desk on 1300 350 509


Your details

New user setup / onboarding

Provide details of the new user

For a comprehensive list of Microsoft 365 licence types and features visit https://m365maps.com

The selected Microsoft 365 licence does not include Microsoft Office apps (Word, Excel, Outlook, PowerPoint etc.) please ensure you have an alternative licence available for this user.

We will contact you to work out which Microsoft 365 licence is required.

User off-boarding

Provide details for the user to be off-boarded

Computer purchase / quote / installation

Help with an error message

Password / MFA reset

Support for password and/or MFA resets can only be provided over the phone.  The affected account holder should call our help desk on 1300 350 509 during business hours.

DNS change

Software installation or upgrade

Poor computer performance

General support